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From Mediocrity to Excellence: Recognizing the Red Flags of Insufficient Team Support

June 06, 20235 min read




Building high-performing teams encompasses various dimensions, and one crucial aspect is the support team members provide to each other. A supportive team creates an environment where trust thrives, collaboration flourishes, and individuals feel empowered to reach their full potential. As a manager, it's essential to closely observe and identify signs of inadequate support within your team. In this article, we will explore five key signs that indicate a lack of adequate support within your team. First, by recognizing these signs, you can proactively address them and cultivate a more supportive and high-performing team.

  1. Lack of Collaboration on Individual Tasks:
    One of the first signs of inadequate support is a need for more collaboration among your team members on their individual tasks. If you notice team members solely focusing on their own work without seeking input or assistance from others, it suggests a need for more intra-team support. Encourage a culture of collaboration where team members are willing to share knowledge, seek feedback, and offer assistance to one another, even on their specific tasks.

  2. Absence of Empathy and Understanding:
    A supportive team relies on empathy and understanding. For example, suppose you observe team members displaying a lack of empathy towards challenges, failing to offer support, or displaying dismissive behavior. It indicates inadequate support from fellow members. Foster a culture of empathy by encouraging team members to listen, understand, and support one another.

  3. Individualistic Approach:
    A team that lacks support often exhibits an individualistic approach rather than a collaborative one. If you notice your team members prioritizing their own interests over the team's objectives, hoarding information, or being unwilling to help others, it hampers the overall team's success. Encourage a collective mindset and emphasize the importance of teamwork to foster a supportive environment.

  4. Low Engagement and Morale:
    Another sign of inadequate support is low engagement and morale among your team members. If you observe decreased enthusiasm, disinterest, or a general lack of motivation within your team, it may indicate a lack of support. Your team members may feel disconnected, undervalued, or unsupported in their professional growth. As a manager, it is essential to proactively address these issues, provide guidance, and create opportunities for your team members to feel engaged and motivated.

  5. Increased Conflict and Tension:
    In a team lacking support, conflicts and tensions tend to escalate and persist. If you notice frequent disagreements, unresolved issues, or a strained atmosphere within your team, it suggests inadequate support. A lack of support from team members can lead to misunderstandings, a failure to address conflicts, and an overall negative impact on team dynamics. As a manager, it is crucial to facilitate open dialogue, promote conflict resolution strategies, and foster an environment where differences can be constructively addressed.

As a manager, being aware of the signs of inadequate support within your team is crucial for creating a supportive and high-performing environment. By watching for lack of collaboration on individual tasks, an absence of empathy and understanding, an individualistic approach, low engagement and morale, and increased conflict and tension, you can identify areas of improvement and take appropriate actions to foster a more supportive team culture. 

Remember, team members supporting each other is a fundamental dimension of a high-performing team. When trust is in place, team members can provide personal and professional support, building community and collaboration. By encouraging collaboration, empathy, and effective communication, you can create an environment where team members feel valued, supported, and motivated to contribute their best.

Using the five rating questions mentioned here, you can gauge the level of support within your team:

On a scale of 1 to 5, with 1 being "Rarely" and 5 being "Consistently," how well do team members provide constructive feedback and recognition to their peers?

  1. How often do team members offer help to each other?
    Assess the frequency and willingness of team members to provide assistance and support to their colleagues. Are they proactive in offering help or do they wait to be asked? Evaluate if there is a culture of collaboration and mutual support within the team.

  2. How effectively do team members communicate and actively listen to each other?
    Observe the quality of communication within the team. Are team members actively engaged in conversations, attentively listening to each other, and responding thoughtfully? Assess whether communication is clear, respectful, and promotes understanding.

  3. How comfortable do team members feel asking for help when needed?
    Evaluate the level of psychological safety within the team. Do team members feel comfortable reaching out and asking for help without fear of judgment or negative consequences? Assess if there is a supportive environment that encourages open communication and vulnerability.

  4. How effectively do team members communicate feedback and recognition?
    Assess how well team members provide constructive feedback and recognition to their peers. Are they able to express appreciation for others' contributions and provide feedback in a constructive and respectful manner? Evaluate if there is a culture of feedback and recognition that promotes growth and positive reinforcement.

  5. How often do team members collaborate and work together towards common goals versus just "working on my part"?

Observe the level of collaboration and teamwork within the team. Are team members actively working together, sharing ideas, and aligning their efforts towards common goals? Assess if there is a sense of collective responsibility and a focus on achieving shared objectives rather than individual tasks.

By regularly assessing these indicators, you can gain insights into the level of support within your team and identify areas that require improvement. Remember to provide guidance, encourage open communication, and foster a culture of support to create an environment where your team can thrive.

Building a supportive team requires effort, dedication, and a keen eye for identifying signs of inadequate support. By recognizing the lack of collaboration on individual tasks, absence of empathy and understanding, an individualistic approach, low engagement and morale, and increased conflict and tension, managers can take proactive measures to address these issues and cultivate a more supportive team culture.

Gauging the level of inter-support within the team through the provided rating questions is a valuable tool for understanding the current state and identifying areas of improvement. Remember that building a supportive team is an ongoing process that requires continuous effort, open communication, and a shared commitment to collaboration and growth.

By fostering an environment where trust, collaboration, and support thrive, managers can create a space where team members feel empowered to reach their full potential, work together towards common goals, and drive the success of the team as a whole.


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Jim Saliba

James is a 30+ year veteran in the Software and Technology industry. He shares with you his years of experience and winning ways to become a successful leader, while becoming 'unstuck' from the overwhelming challenges that hold us back from complete success.

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