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We're All Full of Crap Until Proven Otherwise

April 02, 20243 min read

Let's face it: the corporate world is teeming with buzzwords that promise revolutionary leadership strategies. Yet, amidst this roar of corporate jargon, the truth often gets buried under layers of well-crafted memos and PowerPoint presentations. Everyone thinks the higher up you are, the better you see things. But what if the real insight is happening on the ground floor? Yep, I'm saying maybe we've got this whole leadership thing flipped upside down. True leadership? It's not about shouting from your high tower; it's about listening to the real talk happening right at ground level.

The Unvarnished Truth

Okay, here's a hard truth: without hearing from the folks actually doing the work, leaders are guessing. And I'm not just making this up. Those working day in and day out see everything – the mess-ups, the missed shots, and all the behind-the-scenes drama. Ignoring what they know is like trying to drive blind – you think you're in control, but you're probably heading for a crash.


And let me throw in my own story here. I've seen hundreds of millions of dollars just thrown away, all because of decisions made by what I call the HIPPO method – that's the Highest Paid Person's Opinion. Without real input from the team, leaders often just go with their gut.  Experienced gut, but still.   I've watched so much money get poured into projects that end up going nowhere. It's like building a bridge that stops in the middle of the air, and at the end, there's just a booth collecting your wasted hopes.

Cultivating a Garden of Whispers

Building a culture that values bottom-up communication is less about erecting suggestion boxes or scheduling monthly town halls. It's more about cultivating a garden where whispers can grow into conversations, and conversations can blossom into actionable insights. Leaders need to do more than just nod sympathetically while mentally rehearsing their golf swing. It's about genuinely listening, even if—especially if—the feedback makes you squirm.

The Beauty of the Bottom-Up Ballet

When leaders start paying attention to the undercurrents, a beautiful ballet unfolds. Employees, emboldened by being heard, start sharing ideas that could very well be the next big thing or at the very least, save you from the next big flop. This isn’t about kumbaya moments around the watercooler. It’s about recognizing that the collective intelligence of your team is probably your most underutilized asset. And guess what? It's free.

Navigating the Minefield

Now, let's not don rose-colored glasses just yet. Encouraging transparency and sifting through the circus calliope of employee feedback is like navigating a minefield blindfolded, with both hands tied behind your back. Leaders must tread carefully, distinguishing between constructive insights and the background noise of workplace grievances. It's a delicate dance, balancing act, and high-wire routine all rolled into one. And yes, you might fall on your face a couple of times. But hey, no one said leadership was supposed to be a walk in the park.

The Bottom Line

In the end, navigating the shift towards a bottom-up leadership style is like walking through a field of unexpected surprises—filled with hurdles, the odd stumble, and those moments that make you smack your forehead. But sticking to the old ways, where everyone just nods along and recycles the same old corporate lines, is basically asking to hit a standstill.

Think about it: our markets and competitors aren't just moving fast; they're sprinting. Clinging to outdated leadership methods in this race doesn't just slow you down—it makes you feel like you're moving backward while everyone else zips by. So, let's cut the act that all the wisdom comes from the top-down. Truth is, we're all just making guesses until we prove we can do better. It's high time we start tuning in, really getting involved, and taking action based on what's actually happening around us.

Here's to rolling up our sleeves, getting a bit dirty, and navigating through the chaos to real leadership. Because, in this fast-paced world, listening, engaging, and acting on the ground-level insights are not just nice to have—they're essential for staying in the game.

Cheers to embracing this beautifully messy, slightly uncomfortable, but utterly rewarding journey to genuine leadership. 

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Jim Saliba

James is a 30+ year veteran in the Software and Technology industry. He shares with you his years of experience and winning ways to become a successful leader, while becoming 'unstuck' from the overwhelming challenges that hold us back from complete success.

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